Attention: objective two is to draw attention to your company, product, or service. Your market audience may be aware of your existence but not understand or care what you do or why they should be interested. You have to do something to attract their attention before they'll listen to what you have to say.

Comprehension: objective three is to explain to your market audience what it is you are offering them. Telling people you sell the best widget and provide the best service is meaningless - your audience must understand how their personal or professional lives are going to be improved functionally, emotionally, and socially. Most automobiles will get you were you want to go (functional benefit), but a Mercedes gets you there in style (emotional benefit) and displays to the world that you are a success (social benefit). When was the last time you saw a real estate agent drive around in a jalopy? As focused on closing the sale as real estate agents are, they instinctively know they must project a confident, comfortable, successful professional image.

Knowledge: objective four is to provide your audience with the ammunition they need to make the purchase. Your prospects need to justify to themselves, their corporate superiors, or maybe their spouses, their purchasing decision. Prospects must be educated, informed, and enthused with the knowledge that your company, product, or service is the right choice.

Behavior/Experience: objective five is the creation of a corporate culture that matches your brand personality. If prospects are frustrated or annoyed by their experience in dealing with you, your website, or your email landing page, then all the feel-good advertising in the world is wasted. The customer experience of dealing with your company must match the image you project.

Involvement: objective six is to evangelize your customers so that they become involved in promoting your product, service, or company to their friends and colleagues. People want to show-off their intelligence, good taste, and business acumen. If your product fulfills your customers' emotional and psychological needs, they will become your best sales people.

Ability: objective seven is to education your customers so that they can maximize the benefits from their purchase. Show customers how to increase their ability to achieve, perform, or excel by using your product or service. It is absolutely amazing how many 'how to' books are sold by third parties to supplement the dreadful instructions and manuals provided by manufacturers. Think about the message you are sending customers when they have to buy a book with the word "Dummies" in the title, just to make your product work.