Opportunity: objective eight is to give customers the opportunity to purchase you product or service either directly or through an appropriate channel of distribution. Spending money on advertising and promotion for things people can't get is not much value. If prospects can't satisfy their needs when they want to, you'll have missed your chance.

3. Presentation Vehicle

Old habits and ideas are hard to overcome. After all we are creatures of habit, more accurately we are creatures of pattern. We understand the world around us by absorbing familiar patterns of action and behavior. Patterns make it easier for us to deal with the complexities of modern life and the demands of everyday work. This is a good thing as long as these patterns serve our needs, but the world of marketing communication has changed.

There is a new marketing paradigm that needs to be accepted and new sets of behavior patterns that need to be acknowledged. There was a time when you used the phone book to lookup phone numbers and the local newspaper to find what movies were playing; but today, the first place people go is the Internet. Things have changed and businesses have to change with the times.

Sure every business has a website, that's a given, but most websites are nothing more than digital versions of company brochures or catalogues that have been pushed and pulled out of shape by SEO consultants selling the latest miracle marketing cure - more traffic. Never mind the appropriateness of the traffic, or the relevancy of the bloated SEO-massaged content, or the meaningfulness of the marketing message. Traffic by itself will not win the day or get you where you want to be - this is nothing more than the same old shotgun volume broadcast approach that we know doesn't work for most companies.

The real issue here is presenting relevant, meaningful, compelling, informative, memorable material on your websites and landing pages to an interested audience that actually cares what you have to say - just make sure you say something worthwhile.

So how do we do it? The answer is Web-based multimedia presentations. Now let's be clear what we are not talking about: we are not talking about adding meaningless background music or irritating banner animations to your site. What we are talking about is using audio and video to present information that establishes your expertise, creates your brand personality, and delivers your marketing message so it sticks in the minds of your audience.

4. Information Format

Your Web-marketing campaign should consist of a variety of information vehicles that each build on one another, creating the image and delivering the information that will ultimately lead to a relationship.